Privacy Policy

Welcome to Jen Paints Pets (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information we collect

a) Information You Provide Voluntarily:
If you fill out our contact form, we may collect:
-Your name
-Your email address
-Any information you include in your message

We only collect information that you voluntarily provide to us.

b) Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
-Your IP address
-Browser type
-Device type
-Pages visited
-Date and time of visit

This information is used for basic analytics, security, and to improve the website experience.

How We Use Your Information

We use the information we collect to:
-Respond to your enquiries
-Communicate with you about your request
-Improve and maintain our website
-Ensure the security of our website

We do not sell, rent, or trade your personal information to third parties.

Legal Basis for Processing (If Applicable)

If you are located in a region with data protection laws (such as the EU or UK), we process your personal information based on:
-Your consent (when you submit a contact form)
-Our legitimate interest in operating and maintaining our website

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of internet transmission or electronic storage is 100% secure.

Data Retention

We retain contact form submissions only for as long as necessary to respond to your enquiry and for reasonable record-keeping purposes, unless a longer retention period is required by law.

Third-Party Services

Our website may use third-party services (such as website hosting providers or analytics tools). These providers may process limited data on our behalf and are required to handle your information securely.

Your Rights

Depending on your location, you may have the right to:
-Request access to the personal information we hold about you
-Request correction of inaccurate information
-Request deletion of your information
-Withdraw consent at any time

To exercise any of these rights, please contact us at: hello@jenpaintspets.co.za

Cookies

Our website may use basic cookies necessary for functionality and analytics. You can control or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Jenna Krause
Email: hello@jenpaintspets.co.za
Website: https://jenpaintspets.co.za